I connect customer needs and business goals to streamline confusing, complex, and fragmented digital experiences into seamless, simple solution.
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Systems · Information Architecture · Self-ServiceMaking security information easier to find
How I consolidated fragmented security advisories into a searchable self-service experience designed to reduce customer confusion and support burden.
Systems · Information Architecture · Self-ServiceMaking security information easier to find
How I consolidated fragmented security advisories into a searchable self-service experience designed to reduce customer confusion and support burden.